AteMate subscription
During onboarding, you will be prompted to choose a subscription: AteMate, AteMate Coach or AteMate Coach Plus. All 3 available as a monthly subscription or as a deeply discounted yearly subscription. There is a FREE 7-day trial of AteMate available for new subscribers before being charged the subscription that was initially chosen. During either the free trial or at any point of the subscription, it can be canceled through the Apple App Store or Google Play Store.
When canceling during the FREE trial period, there is no charge. The payment only goes through once the free 7-day trial period is over.
All subscriptions are managed by the relevant store (Apple App Store or Google Play Store), so everything must go through the standard store specific confirmation and payment screens.
The subscription that was chosen automatically renews 24-hours prior to the end of the subscription unless auto-renew is turned off before this deadline. Again, cancellations, auto-renewals, and upgrades can be managed via the Apple App Store or Google Play Store account.
Web-based AteMate subscriptions
If you created your subscription through a special web link, please tap this link (https://atemate.com/membership) to manage your subscription.
The subscription that was chosen automatically renews 24-hours prior to the end of the subscription unless canceled before this deadline.
How to cancel a subscription
All app subscriptions on Android, including AteMate's, are managed by Google.
All app subscriptions on Apple iOS, including AteMate's, are managed by Apple.
To cancel a subscription: Please visit the relevant store from your phone and go into subscriptions. Your subscription will be there with AteMate too and you can cancel it there.
Note: AteMate is not able to cancel your subscription on your behalf.
If you do not see the cancel button, this means it has already been canceled.
Once your subscription has been canceled, you will no longer see a cancel button.